Last updated: June 01, 2026.
These Terms of Use (“Terms”) govern your access to and use of Haveno, including the website haveno.one, early access pages, waitlist forms, applications, software, browser extensions, mobile apps, vault features, subscription plans and related services offered by Haveno (“Haveno”, “we”, “us” or “our”).
By accessing or using Haveno, you agree to these Terms. If you do not agree, do not use the service.
1. Who we are
Company: Feixes Ambiciosos Unipessoal LDA
Registered address: Urbanização Habijovem, Lote 38, Seia, Guarda, Portugal – Caixa Postal: 6270-531
Registration / tax number: PT518806480
Contact:
Privacy contact:
2. What Haveno does
Haveno is designed to help users securely store, manage and access passwords, passkeys, documents, card information, identity information and other important digital information.
Depending on the version available to you, Haveno may include:
Some features may be unavailable, experimental, limited, modified or discontinued during early access or beta periods.
3. Eligibility
You must be legally able to enter into a binding agreement to use Haveno. If you are using Haveno on behalf of a company or organisation, you confirm that you have authority to accept these Terms on its behalf.
Haveno is not intended for children under the minimum age required by applicable law to use digital services without parental or guardian consent.
4. Account registration and security
To use certain features, you may need to create an account and provide accurate, complete and up-to-date information.
You are responsible for:
Haveno is not responsible for losses caused by your failure to protect your account, devices, credentials, recovery keys or authentication factors.
5. Master password, encryption and account recovery
Haveno may use end-to-end encryption and zero-knowledge architecture. This means that, where this architecture is active, your vault content is encrypted and we cannot access it in readable form.
Because of this security model, Haveno may not be able to recover your master password, decrypt your vault or restore access to encrypted content if you lose your credentials, recovery keys or access methods.
You are responsible for keeping any recovery information secure and accessible.
6. Your content
You retain ownership of the content you store in Haveno, including passwords, passkeys, documents, notes, card information, identity information and other vault items.
You grant Haveno only the limited rights necessary to provide the service, such as storing, syncing, transmitting, backing up and displaying encrypted or account-related data to you, according to the service functionality and our Privacy Policy.
You are solely responsible for the legality, accuracy and security of the content you store or share through Haveno.
7. Acceptable use
You agree not to use Haveno to:
We may suspend or terminate access if we reasonably believe these Terms have been violated.
8. Secure sharing
Haveno may allow you to share vault items or information with other people. You are responsible for choosing what to share, with whom, for how long and under which permissions.
We are not responsible for actions taken by recipients after you share information with them, including copying, storing, forwarding or misusing information outside Haveno.
9. Early access and beta features
Haveno may offer early access, beta, preview or experimental features. These features may be incomplete, unstable, changed, suspended or discontinued at any time.
Beta features are provided for testing and feedback and may not be suitable for storing critical information unless we expressly state otherwise.
10. Subscriptions, payments and billing
Some Haveno features may be offered under paid subscription plans. Prices, billing cycles, included features, taxes, renewal terms and cancellation rules will be shown before purchase.
Unless otherwise stated, subscriptions renew automatically until cancelled. You can cancel your subscription according to the cancellation process made available in your account or by contacting us.
Payments may be processed by third-party payment providers. Their own terms and privacy notices may apply.
11. Free trials, launch offers and refunds
Haveno may offer free trials, early access conditions, launch offers or promotional plans. These may be subject to specific conditions, time limits, eligibility requirements and availability.
Refunds, cancellation rights and withdrawal rights will be handled according to applicable law and the specific terms presented at the time of purchase.
Nothing in these Terms limits mandatory consumer rights that apply to you.
12. Privacy
Your use of Haveno is also governed by our Privacy Policy, which explains how we collect, use, store, share and protect personal data.
Where applicable, we process personal data in accordance with GDPR, LGPD and other applicable data protection laws.
13. Security limitations
We work to protect Haveno using technical and organisational security measures. However, no digital service can be guaranteed to be completely secure, uninterrupted or error-free.
You are responsible for maintaining secure devices, updated software, secure email access, strong authentication methods and appropriate backups or recovery options.
14. Service availability and changes
We may update, modify, suspend or discontinue parts of Haveno at any time, including features, plans, integrations, design, security controls and availability.
We will make reasonable efforts to avoid unnecessary disruption, but we do not guarantee continuous availability unless a specific written service level agreement applies.
15. Third-party services
Haveno may integrate with or rely on third-party services, such as hosting providers, payment processors, analytics tools, email services, app stores, browsers, operating systems or authentication providers.
We are not responsible for third-party services, outages, terms, policies or actions.
16. Intellectual property
Haveno, including its software, design, brand, logos, interface, text, graphics, features and technology, is owned by Haveno or its licensors and is protected by intellectual property laws.
You may not copy, modify, distribute, sell, lease, reverse engineer or create derivative works from Haveno unless permitted by law or expressly authorised by us.
17. Feedback
If you send us ideas, comments or suggestions, you allow us to use them without restriction or compensation, provided we do not use your personal data in violation of our Privacy Policy.
18. Suspension and termination
We may suspend or terminate your access if:
You may stop using Haveno at any time and may request account deletion according to the available account settings or by contacting us.
19. Disclaimers
Haveno is provided on an “as is” and “as available” basis, to the maximum extent permitted by law.
We do not guarantee that Haveno will be uninterrupted, error-free, immune from attacks, compatible with every device or suitable for every specific purpose.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
20. Limitation of liability
To the maximum extent permitted by law, Haveno will not be liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of data, loss of business, loss of goodwill or unauthorised access resulting from factors outside our reasonable control.
Our total liability for claims relating to Haveno will be limited to the amount you paid to Haveno in the 12 months before the event giving rise to the claim, unless applicable law requires otherwise.
21. Changes to these Terms
We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you, such as by email, website notice or in-app notification.
Your continued use of Haveno after the updated Terms become effective means you accept the updated Terms.
22. Governing law and disputes
These Terms are governed by the laws of Portugal, unless mandatory consumer protection laws provide otherwise.
The courts of Seia/Guarda/Portugal will have jurisdiction, unless applicable law gives you the right to bring claims in another location.
23. Contact
For questions about these Terms, contact us at:
Haveno
Email:
Address: Urbanização Habijovem, Lote 38, Seia, Guarda, Portugal – Caixa Postal: 6270-531